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my friend placed 7 orders at *** hollows. 2 in june 4 in july. 1 in september.

she kept inquiring about my orders because They were not being updated. It took several inquireies and weeks to even find out from someone that they were behind due to an injury. Then once she recived my first two orders she Was stunned that they were wrong. When she inquired about them she was given the definition of one of the spirits she ordered was and was told the other order would be rectified.

she was pissed. shewrote back re-explaing to them they didnt conjure what she asked and then what did they mean rectify my other order? she never got responses to these or some of my other inquires. she tried sending a message to there store email.her letters were rejected. she finally opened up pay pal inquires and got Magnolia to respons to her on a daily basis.

I wanted to keep the prebounds I ordered but cancel 3 of my 4 remaining orders because I didn't want any more customs from them because it was too much of a hassel to get a hold of them when something went wrong and she did not like the customer service she was recieving. she spent three days going back and forth with her about how she didn't want any more custom conjured spirits Please cancel my three orders and refund her money. She finally did but not with out some name calling, and then to top it all off my orders werent canceled. They were "Declined fron my influxiablity."

It shouldn't take a month to get someone to respond to one question , and when you say to them "The reason I'm cancelling is because you guys messed up my orders and it takes 2 weeks two a month to get ahold of anyone." they shouldnt respond with "Well were snowed in with orders."

because thats exactly why she didn't want to risk getting another messed up conjure in the first place.

*** Hollows may not be able to handle cancelled orders. It may bruises there egos. Because They canclled all her orders , even tho she was still interested in getting the two prebounds , and some other spelled items. It was a bad buisness move on there part. There heads are so far up there butts they can not accept any kind of rejection or thought that some one wants to cancel they have to turn around and be like "NO NO NO... YOUR NOT CANCELLING WERE DECLINING YOU! WERE NUMBER ONE WE HAVE BEEN FOR 11 YEARS NUMBERRRRR ONE NUMBER ONEEE!"

Monetary Loss: $400.

Location: Tampa, Florida

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2017 and they are still raving about being number 1... Only used one other source for spirit purchases they were so friendly and organized they made number #1 look like Number #100000****0000000 Well lost some money too there oh well..

asked for privacy gave information. I get the response " I don't know what your talking about wed be happy to help if we know" Well they tell me the orders were for 3 different people hmmm 3 different people with same name address PayPal and email. ROFL it takes 2-3 days to get 1 reply how am I supposed to do anything with that site. The other spirit keeping site gave instant answers when I had questions and even gave extra thoughts about what I had asked.

IN 30 MINS you can even call them.! Sucks being ripped off never purchasing here again

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